
Personalized Etched Optical Crystal
- Product Description
- Shipping & Returns
- Giving Back
If you own or have ever owned a pet, you know that they're not just pets, they're an extension of your family. We at SmarchPawz want to help you cherish these memories forever! A simple photo on your phone or computer just doesn't do it justice!
While you still can, add a touch of elegance to your home or brighten someone’s day with this timeless, laser etched crystal. Showcase your best memories by personalizing your very own crystal with a picture perfect image. A timeless gift for yourself and others.

How Does it work?
- When you upload your image, you will have the ability to scale and position it within the confines of the crystal’s laser area
- Our software will automatically remove the background of your image, making your pet the only portion of your image to be etched into the crystal
- Scale your image using our tool to ensure no portions of your pet are cut off
- If you'd like, add your pet's name or text of your choice on top of bottom of crystal in the customization tool
Note: For best results, images with high contrast and good separation from the background tend to look the most dynamic. Example below

- Optional base attachment with built in LED lights that will illuminate the crystal for display.

- Encased in a beautiful premium magnetic closed box

Dimensions: 3 1/2”(w) x 2 1/4”(h) x 3/4”(d)
Package Includes
- 1x Personalized Etched Optical Crystal (Horizontal or Portrait based on user editing)
- 1x LED illuminating base (Optional, portrait / horizontal depending on user editing)
Our SmarchPawz Happiness Checklist
- FREE shipping on orders over $25, no surprises, no hidden fees
- Safe payments including PayPal
- Tracking number for every order
- Satisfaction guarantee
- A portion of this sale will help feed a shelter dog

SHIPPING
FREE SHIPPING on all items sold with a cart value of $25.
Low flat rate WORLDWIDE shipping fee of 2.96 $CAD for each item shipped! This rate is calculated based on current average global rates.
Processing time - For all items not shipped from the US, please allow 3-5 days for your order to process and to add this processing time to your shipping estimates. It is possible that we experience some delays during peak times.
Shipping time - Once shipped, DUE TO COVID-19 your order will arrive within 4 to 10 business weeks, delays can be expected depending on the speed of customs clearances and peak season.
Tracking your order- Once your order has been marked as shipped, we will send you an email containing a tracking code. You can track your order by logging into your account, under order status there will be a tracking section where you will be able to copy in your code to track your order.
Please see our Shipping Policy for additional details
RETURNS
Here at SmarchPawz we want you to have complete peace of mind when you choose to shop with us. We completely understand that ordering online can be daunting and we want to make sure you know we are here to help! We hope you love your items as much as we do but understand that in some cases you may need to contact us to organise a return and we are here to make this as easy as possible for you.
SmarchPawz REFUND/EXCHANGE GUARANTEE:
If you change your mind about the items you have purchased from us, we will refund the purchase price (minus the shipping costs) or exchange those products, subject to conditions. Please refer to our Refund and Return Policy for additional details and for the full list of conditions.
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