***Due To COVID-19 we are experiencing longer than normal shipping times*** FREE Shipping on orders over $25

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SHIPPING

FREE SHIPPING on all items sold with a cart value of 50 $CAD.

Low flat rate WORLDWIDE shipping fee of 3.99 $CAD for each item shipped!

Processing time - Please allow 3-5 days for your order to process and to add this processing time to your shipping estimates. It is possible that we experience some delays during peak times.

Shipping time - Once shipped, your order will arrive within 2 to 3 business weeks, delays can be expected depending on the speed of customs clearances and peak season.

Tracking your order- Once your order has been marked as shipped, we will send you an email containing a tracking code. You can track your order by logging into your account, under order status there will be a tracking section where you will be able to copy in your code to track your order.

Please see our Shipping Policy for additional details

RETURNS

Here at SmarchPawz we want you to have complete peace of mind when you choose to shop with us. We completely understand that ordering online can be daunting and we want to make sure you know we are here to help! We hope you love your items as much as we do but understand that in some cases you may need to contact us to organise a return and we are here to make this as easy as possible for you.

SmarchPawz REFUND/EXCHANGE GUARANTEE:

If you change your mind about the items you have purchased from us, we will refund the purchase price (minus the shipping costs) or exchange those products, subject to conditions. Please refer to our Refund and Return Policy for additional details and for the full list of conditions.

 

GIVING BACK
We believe in giving back! Here at SmarchPawz we are on a mission to help animals in need. We are committed to donate 10% of our profits by providing blankets, toys, care, and feeding products to dog charities & shelters.
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We would also like to encourage dog moms and dads to adopt a dog from any shelter of their choice. If you or anyone you know have adopted a dog, subscribe to our newsletter and send over proof of adoption to smarchpawz@gmail.com along with the mailing address information and we will send you a FREE rescue dog tag as a token of our appreciation.

 

Well, this really depends on your dog and how many cool items you get. Therefore we can only provide you how many times our dogs typically woof.

- Something for the humans typically gets 2 woofs as they're excited that you look good!

- A nice doggy jacket in the dead of winter typically gets 5 woofs thanking you for keeping them warm 

- A comfortable or glowy collar or harness typically gets 2 woofs.  

- Now for a toy, we have never seen less than 4 woofs however have also seen non-stop woofing for an hour straight at times! We are currently still studying this phenomenon.  Let us know how many woofs your dog makes!